POLICIES
Welcome to Bind Movement! Please take a moment to read through our policies. These are in place to ensure every client has a safe, empowering, and respectful experience — and that we can continue to offer the best possible service.
Booking and Cancellation Policy:
All classes (group, private, and online) must be booked in advance via our website or WhatsApp. Your booking will be confirmed once payment has been made.
Cancellation window: More than 12 hours’ notice: You may reschedule or receive a credit.
Less than 12 hours’ notice: Unfortunately, your class is forfeited, and no refunds or credits will be issued.
No-shows: Missing a class without notice is treated as a late cancellation.
Pack expiry: Class packs are valid for a certain amount of time, please make sure you look at how long you have with your chosen package.
Please understand that your booking reserves space in a small, personalised class, and late cancellations prevent others from joining.
Health and Safety:
Your safety and well-being are our top priority. Please inform us of any injuries, conditions, pregnancies, or changes to your health before class.
If you are pregnant or postpartum, a doctor’s clearance is encouraged before starting. You are responsible for listening to your body and working within your limits — we support modifications and a no-pressure environment. If you're unwell, kindly skip class to protect yourself and others.
Class Etiquette:
We ask that you show up with kindness and respect — for yourself, your instructor, and your fellow clients. Please arrive at least 5–10 minutes early to settle in.
Switch phones to silent and keep them off the mat.
Wear comfortable, breathable activewear. No shoes are needed, however you need to please wear socks / grip socks for class.
Late arrivals may not be allowed to join once class begins.
Photos & Videos: We occasionally capture content during classes for promotional use (social media & website) If you’d rather not appear in any footage, please inform your instructor before class. We respect your boundaries and will always honour your request.
Payment and Fees:
All payments must be made prior to attending class. We accept secure card payments via our website or card payments in studio.
No refunds are offered for missed classes, late cancellations, or expired packs. In the rare event that a class is cancelled by Bind Movement, you will receive a full credit or refund. Class packs are non-transferable between clients.
Liability & Waiver:
By participating in Bind Movement classes, you acknowledge and accept the following:
You are engaging in movement at your own risk and take full responsibility for your physical well-being.
You release Bind Movement and its instructors from liability for any injury, loss, or damage incurred during sessions, unless due to gross negligence.
You confirm you’ve consulted a medical professional before beginning physical activity, if necessary.
Class Locations:
Group Classes: Held at The Hellenic Club in Mouille Point — small group settings for Pilates, prenatal and sculpt-style classes.
Private Classes: Offered at The Hellenic Club in Mouille Point, or online by request. Please check the schedule for current offerings.
Contact Us:
Questions? Need to reschedule? We’re here to help.
📧 tayla@bindmovement.com
📱 +27 74 123 7315